Complaint services

Patient First Complaints offers independent complaint review services to organisations where a fresh set of eyes, or there is a benefit from someone outside the organisation completing a review on their behalf.

We strive to offer a transparent and simple pricing structure for our services. We will confirm an estimated total price at the time of the booking, which includes the initial base rate plus an hourly rate charged for completion of the work.

Case discussions

We also offer ad-hoc case discussions which are a maximum of 15 minutes long. These are charged at £20 per session. We also offer a monthly 'subscription' service that offers up to five discussions per calendar month, at a discounted rate of £80 for the month (£16 per discussion - unused discussions are non-refundable and cannot be rolled over to subsequent months).

Ready to book a discussion?

If you like the sound of our services and would to discuss your requirements, the easiest way to do this is to book an initial 15 minute appointment with us. This is free of charge. You can do that by following the link on this page. Alternatively, you can call us on 0330 043 4455 or send an email to enquiries@patientfirstcomplaints.co.uk.

Patient First Complaints Ltd
Registered in England • Company Number 17096327 • VAT Registration Pending
Registered office: 71-75 Shelton Street, London, WC2H 9JQ
Telephone: 0330 043 4455 • Enquiries: enquiries@patientfirstcomplaints.co.uk

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